Privacy Policy

At Floww, we’re committed to protecting your privacy. Any personal or business information you give to us, such as your address and contact details, will only be used internally at Floww, and will not be divulged to a third party, unless that third party is integral to the purpose for which you gave us your information (eg, delivery companies will be supplied with delivery information), or where required by law.

Storing Your Info

We will only have your contact details stored for as long as you are a registered user of our website, or are signed up to one of our mailing lists. We’ll only ever use your info for the purpose for which you gave us that information. If we need to use your details for any other purpose, we’ll only do so after first obtaining your consent.

If you complete a credit card payment online via our website, we do not obtain that credit card information ourselves. Only our payment gateway partner, E-way, uses and stores your customer info and credit card number. E-way is compliant with the PCI-DSS (Payment Card Industry Data Security Standard).

If you provide us with your credit card or EFTPOS details to make a payment over the phone, we don’t store these details after the payment is cleared.

Data Encryption

When purchasing from Floww, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. Users should be aware that there is a very minimal inherent risk in transmitting any data electronically. This risk is inherent in all internet dealings.